by Are you thinking about saying goodbye to HelloFresh? Maybe you’re tired of the same old meals, or your schedule has changed. Whatever your reason, you’re in the right place to learn how to cancel hellofresh subscription.
This guide will walk you through everything you need to know, step by step.
HelloFresh is a popular meal kit service that delivers ingredients and recipes to your door. But sometimes, it’s just not the right fit anymore.
Maybe you want to try cooking on your own, or you’re looking to cut some costs. Perhaps you’ve found another service that suits you better.
No matter why you’re considering cancellation, it’s important to do it right to avoid any surprise charges or hassles.
How To Cancel HelloFresh Subscription?
In this guide, we’ll cover all the bases. You’ll learn what to consider before you cancel, how to time your cancellation just right, and the exact steps to take.
We’ll also look at some alternatives if you’re not quite ready to give up on meal kits altogether.
By the end of this article, you’ll be an expert on how to cancel hellofresh subscription and make the choice that’s best for you. Let’s get started!
Know The Brand, Canceling HelloFresh Subscription
Before you hit that cancel button, there are a few important things you should know:
- Cancellation Window: HelloFresh works on a weekly subscription basis. To avoid extra charges, you need to cancel before your next billing cycle starts.
- Billing Date: It’s crucial to know when you’re billed. You can find this info in your account settings or in the confirmation emails HelloFresh sends you.
- Use It or Lose It: Once you cancel, you might lose access to any credits or pre-paid deliveries you haven’t used yet.
- Access Changes: Canceling might limit your access to HelloFresh’s online features or meal-planning tools.
- Get Confirmation: Always ask for a confirmation email or message after you cancel. This helps prevent any surprise charges later.
Pro Tip: The best time to make changes to your HelloFresh account is on Monday before your billing date.
HelloFresh Meal Plans and Charges
HelloFresh is a big name in the meal-kit world, operating in many countries. They offer different plans to suit various diets and preferences. Here’s a quick rundown:
Meal Plans:
- Classic (meat and seafood)
- Vegetarian
- Family-friendly
- Low-Carb
- Pescatarian
Serving Options:
- Number of servings per recipe: 2 to 4
- Number of meals per week: 2 to 6
Pricing:
- Starting at about $9 per serving
- Total weekly cost depends on your chosen plan and number of servings
- Don’t forget: There’s usually a shipping fee for each box
Here’s a simple breakdown of how the pricing might look:
| Plan Type | Servings | Meals/Week | Approx. Cost/Week |
|---|---|---|---|
| Classic | 2 | 3 | $60 + shipping |
| Family | 4 | 4 | $120 + shipping |
| Veggie | 2 | 3 | $60 + shipping |
Remember, these are just examples. Your actual cost will depend on your specific choices.
How Can I Skip an Upcoming Order On HelloFresh?
Sometimes you might not want to cancel completely, but just skip a week. Here’s how you can do that:
- Go to the HelloFresh website
- Log into your account
- Click on “Subscriptions”
- Select “Manage Subscription”
- Find the order you want to skip and click “Skip”
- Change the date for your next order
- Submit the changes
Important: You must do this before 11:59 pm PST, 5 days before your delivery date. After this cutoff, you can’t change or cancel your order.
How Can I Pause My HelloFresh Meals Subscription?
Going on vacation or need a break? Unfortunately, HelloFresh doesn’t have a specific “pause” option. But don’t worry, you have options:
- Skip Weeks: Use the method above to skip deliveries for the weeks you’ll be away.
- Contact Support: Reach out to HelloFresh customer service. They might have other options for longer pauses.
Tip: If you’re going to be away for a long time, it might be easier to cancel and resubscribe when you return.
How to Get a Refund From HelloFresh Meals?
Getting a refund from HelloFresh isn’t always straightforward, but here’s what you need to know:
- HelloFresh usually offers full refunds for unopened, undamaged meals within 5-7 days.
- After this window, you might get partial refunds or credits for future purchases.
To request a refund:
- Call HelloFresh at +1 (646) 846-3663
- Call during business hours (7 AM – 7 PM CST, Monday to Friday)
- Ask for a refund for unused orders
- Explain your reason for the refund
- Provide your account details
- Wait for confirmation via email or text
Remember, it’s always best to cancel or skip orders before the cutoff date to avoid needing a refund.
How to Cancel HelloFresh Subscription?
Ready to cancel? You’ve got two main options: through the website or the mobile app. Let’s break down both methods:
Canceling on the HelloFresh Website:
- Log in to your HelloFresh account
- Click your name in the top right corner
- Select “Account Settings”
- Scroll down to “Plan Settings”
- Click “Cancel Plan” (usually under “Status”)
- Follow the prompts to confirm
Canceling on the HelloFresh Mobile App:
- Open the app and log in
- Go to “Account Settings”
- Look for “Plan settings” or “Subscription details”
- Tap “Manage subscription” or “Cancel plan”
- Follow the prompts to confirm
Canceling by Phone:
If you prefer talking to a real person, you can also cancel by phone:
- Call +1 (646) 846-3663
- Tell the representative you want to cancel
- Provide your account details
- Ask for confirmation of cancellation
Pro Tip: Always double-check that your cancellation went through. Look for a confirmation email or message in your account.
Alternatives to HelloFresh Meals Subscription
Not ready to give up on meal delivery completely? Here are some other options to consider:
Similar Meal Kit Services:
- FlexPro: Offers various meal plans, often at lower prices than HelloFresh
- Daily Harvest: Specializes in frozen, plant-based meals that are quick to prepare
- Factor Meals: Great for specific diets like keto, paleo, or vegan
Other Food Delivery Options:
- Grocery Delivery: Services like Instacart or Amazon Fresh bring groceries to your door
- Meal Planning Services: Apps like eMeals or Mealime help you plan meals and make shopping lists
Here’s a quick comparison:
| Service | Type | Best For |
|---|---|---|
| FlexPro | Meal Kit | Budget-conscious, variety seekers |
| Daily Harvest | Pre-made Frozen | Plant-based eaters, busy people |
| Factor Meals | Pre-made Fresh | Specific diet followers (keto, paleo, etc.) |
| Instacart | Grocery Delivery | Those who like to cook from scratch |
| eMeals | Meal Planning | People who enjoy cooking but need planning help |
Remember, the best choice depends on your lifestyle, cooking skills, and dietary needs. Don’t be afraid to try a few different options to see what works best for you!
FAQs
- Q: Will I get a refund if I forgot to cancel HelloFresh?
A: Unfortunately, no. If you miss the cancellation deadline, HelloFresh will charge and deliver your next scheduled order.
- Q: Does HelloFresh automatically renew?
A: Yes, HelloFresh uses an auto-renewal subscription model. Your subscription will continue until you cancel it.
- Q: How do I remove a payment method from HelloFresh?
A: Open the HelloFresh app, go to Settings, tap “Payment Methods,” then select “Change Payment Method.”
- Q: Can I cancel HelloFresh after my first box?
A: Yes, you can cancel your HelloFresh subscription at any time, even after receiving just one box.
- Q: How far in advance do I need to cancel HelloFresh?
A: You need to cancel at least 5 days before your next scheduled delivery, by 11:59 PM PST.
Conclusion
Canceling your HelloFresh subscription doesn’t have to be a hassle. Whether you’re looking for a change, trying to save money, or just taking a break from meal kits, you now have all the info you need to cancel smoothly. Remember to time your cancellation right to avoid unwanted charges, and don’t be afraid to reach out to HelloFresh customer service if you have any questions.
If you’re not quite ready to give up on meal delivery, there are plenty of alternatives out there. From other meal kit services to grocery delivery and meal planning apps, you’ve got options to suit every lifestyle and budget.
The most important thing is finding a food solution that works for you. Maybe that means trying a new service, or maybe it means getting back into cooking from scratch. Whatever you choose, make sure it fits your lifestyle, budget, and taste buds. Happy eating!
